STRIV FAQ
The questions runners ask us most, answered in one place.
Updated Nov 2026
The product
What does STRIV measure?
Each insole has 128 pressure sensors from heel to toe, and each pod has a motion sensor. The app shows where your foot takes the load on every step, impact, ground contact time, cadence and left/right balance, and turns them into your Form Score and load.
Can it help me understand foot pain?
Yes. STRIV shows how you load each foot: where the pressure goes, how hard you land and how the two sides compare, run after run. You can share a run report with your physio or podiatrist.
Can I use it for walking?
STRIV is built for running. Walk breaks inside a run are recorded and shown as walking.
Battery & care
How long does the battery last?
About 20 hours of running on one charge, roughly two weeks of normal training. The pods charge on the dock with a USB-C cable.
How long do the insoles and pods last?
The pods come with a 1-year warranty. The insole is the part that wears: each sensor pair is covered for its first 500 miles, about the life of a pair of running shoes. After that you replace the insole, not the pods.
Is it waterproof?
The pods are rated IPX6, so sweat and rain are fine. The insoles can be wiped clean.
Fit & shoes
How thick is it? Will it fit my shoes?
The insole is about 2 mm thick, heel included. It sits under or on top of your current insole, so you keep the pair you run in. The pod clips to the outside of the shoe at the heel, not under your foot. Find your size.
Does it work in soccer or basketball shoes?
Usually, yes. The 2 mm insole fits in most cleats and court shoes.
Does it work with orthotics?
Yes. Put STRIV under or on top of your custom insole, whichever feels better.
Phones & data
Which phones and apps does it work with?
iPhone (iOS 15 or later) and Android (7.0 or later). Runs can post to Strava and Apple Health.
Can I export my data?
Yes. In the app, open All Runs, long-press a run and choose Export data (CSV + JSON). You can also share a PDF report of any run.
Does it work with Apple Watch?
Yes, with your phone. Run with your iPhone and your coaching cues come through on your Apple Watch as notifications. A version that runs without your phone is on the way. On Garmin, the watch app works without your phone today. See the guide.
Buying
Is there a subscription?
No subscription is required. You record every run, see your form and load scores, and keep your full history. Deeper coaching features come with an optional membership.
Can I return it?
Yes. Cancel any time before it ships for a full refund, or return it within 30 days of delivery.
I run a clinic, team or lab. Which kit should I get?
See kits for clinics and research. One kit can be shared across many people, and there is bulk pricing for several kits.
Still stuck? Message us