Mobile Terms of Service
The STRIV SMS/text messaging program
Last updated: November 6, 2026
On this page
On this page- 1. The Service
- 2. Your Consent
- 3. Not a Condition of Purchase
- 4. Costs and Frequency
- 5. Opting Out
- 6. Help
1. The Service
The STRIV mobile message service (the “Service”) is operated by Surplex, Co. (“STRIV”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
2. Your Consent
By consenting to STRIV’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of STRIV through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
3. Not a Condition of Purchase
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with STRIV. Your participation in this program is completely voluntary.
4. Costs and Frequency
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
5. Opting Out
You may opt-out of the Service at any time. Text the single keyword command STOP to +1 (855) 763-7065 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other STRIV mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
6. Help
For Service support or assistance, text HELP to +1 (855) 763-7065 or email info@striv.run.
How we handle your mobile number is described in our Privacy Policy.