Smart Insole User Manual

Your guide to advanced biomechanical analysis

Spotted an error? Help us improve by submitting a bug report.

For hardware issues (e.g., not calibrating), check this: Troubleshooting Checklist.

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Introduction Getting Started Start Using Your Insole Connecting & Setup Run Now, Sync Later Calibration Process LED Indicators Maintenance and Care Troubleshooting FAQ Technical Specifications Support and Contact Disclaimer

Introduction

Welcome to your Striv Smart Insole! This advanced wearable device provides real-time biomechanical analysis of your running and walking gait. The insole contains pressure sensors, motion sensors, and environmental sensors to deliver comprehensive data about your movement patterns.

For our AI Running Coach: Learn about Technical Details.

Metrics Guide: Understanding Efficiency, Fatigue & Color Codes.

Getting Started

Helpful Resources

App Status

Platform Status Notes
iOS Working Functional with most up to date features available
Android Working Available in Open Testing, some features may be in development

What's in the Box

  • Striv Smart Insoles (Left and Right)
  • Removable battery pod
  • Battery charging dock
Important: Each sensing insole is clearly marked with "L" (Left) and "R" (Right) indicators to ensure proper placement. Make sure to match the correct insole to the corresponding foot for accurate data collection.
Contents of the Striv Smart Insole package

Start Using Your Insole

Placement

  1. Remove original insole and insert Striv Insole, then thread cable over the tongue of the shoe
    Demonstration of charging the battery pod
  2. Make sure cable is flat and insert original insole, then mark down where the insoles overlap
  3. Remove both insole and tape them together in the back
  4. Place insoles back into your runners and thread cable over the tongue of the shoe
    Demonstration of charging the battery pod
  5. Important: Put your foot in before Connecting to Striv Pod
  6. Connect to Striv Pod (Tip: leave the cable some slack room to prevent ripping from tension)

Final Check Before Starting

Important hardware setup notice

Connecting Your Insole

First-Time Setup

  1. Put on your smart insole as described above
  2. Enable Bluetooth on your smartphone.
  3. Download the Striv app from the App Store or Google Play Store.
  4. Open the Striv app and create an account or log in to your existing account.
  5. Go to "Start Runing", then click "Start to Run" to connect your insole.
  6. The top right corner of the screen will show the connection status of your left and right insoles.
Demonstration of connecting the Striv Smart Insole to the app

Charging Your Insole

Warning: Use only power sources rated at 5V/1A or less to prevent damage to the charging system.
  1. Remove the battery pod from your insole.
  2. Place the battery pod in the provided charging dock.
  3. Connect the charging dock to a power source (max 5V/1A).
  4. A full charge takes approximately 2-3 hours.
  5. The light will turn green charging is complete.
  6. Reinsert the charged battery pod into your insole.
Demonstration of removing battery pod from insole Demonstration of charging the battery pod

Run Now, Sync Later

Convenient Feature: After your first calibration, you can start running immediately without connecting to the app. Your data will sync when you connect later!

Note: This feature is currently only available for iOS users.

How It Works

  1. If you've previously calibrated your insoles:
    • Simply put on your shoes with the insoles
    • Start running - even if the LED is blinking blue (indicating no Bluetooth connection)
    • LED Behavior: The blue blinking will automatically stop after approximately 1 minute of running activity, indicating the insole has entered data collection mode
    • Your insole will collect data during your run even without phone connection
  2. After your run:
    • Open the Striv app
    • Go to your run History and Sync your data
    • During sync, the LED may briefly show activity as data transfers
Run Now, Sync Later LED Status:
  • Blinking Blue → OFF: When you start running, the blue blinking (disconnect indicator) will stop after 1 minute, indicating the system is recording data
  • LED remains OFF during run: Normal operation in standalone data collection mode
  • Blinking Yellow: Low battery warning - complete your run and charge soon

This feature only works after you've completed the initial calibration process. First-time users must still connect and calibrate their insoles before running.

Calibration Process

Important: Calibration starts automatically when Bluetooth is connected!

For optimal performance, your Striv insole needs to be calibrated to your specific foot pressure patterns:

  1. After connecting to Bluetooth, the insole will automatically enter calibration mode.
  2. The LED will display a gradual transition from red to green during calibration.
  3. Stand normally with your weight evenly distributed on both feet.
  4. Maintain this position for approximately 5 seconds until calibration is complete.
  5. The LED will turn off once calibration is successful.

Calibration Tips

  • Ensure you're standing on a flat, level surface.
  • Distribute your weight evenly between both feet.
  • Remain still during the entire calibration process.
  • Recalibration is recommended when:
    • Switching between different types of footwear
    • After not using the insole for an extended period
    • If you notice inaccurate readings

Understanding LED Indicators

Your Striv insole uses LED colors and patterns to communicate its status:

LED Pattern Color Meaning Action Required
Solid Off None Normal operation after calibration None - device is working properly
Gradual Transition Red → Green Calibration in progress Stand still with weight evenly distributed
Blinking Yellow Low battery (≤20%) Charge battery soon
Blinking Blue Bluetooth disconnected Connect to app or begin running (will turn off after 1 minute of activity)
Blinking Purple Low data sampling rate Check placement and ensure insole isn't damaged
Blinking Blue → Off Blue then None Entered standalone recording mode None - device is collecting data without phone connection

Note: The LED indicators follow a priority order. If multiple conditions exist simultaneously, the highest priority condition will be displayed:

Low battery > Bluetooth disconnected > Calibration > Low sampling rate

Visual LED Guide

Blinking Yellow: Low Battery
Blinking Blue: Bluetooth Disconnected
Red to Green Transition: Calibration
Blinking Purple: Low Data Sampling Rate

Maintenance and Care

Cleaning

  1. Remove the insole from your shoe.
  2. Wipe gently with a damp cloth.
  3. Allow to air dry completely before reinserting.
  4. Do NOT machine wash or submerge in water.

Battery Management

  • A full charge typically lasts 15-20 hours of active use.
  • When the LED blinks yellow, remove and charge the battery pod.
  • To preserve battery life, remove the battery pod when not in use for extended periods.
  • Use only the provided charging dock and ensure power source is 5V/1A or less.

Storage

  • Store in a cool, dry place.
  • Avoid extreme temperatures.
  • Do not bend or fold the insole.

Troubleshooting

Insole Won't Connect

  1. Ensure Bluetooth is enabled on your smartphone.
  2. Verify the insole is charged and powered on.
  3. Restart the Striv app.
  4. If problems persist, try restarting your smartphone.

Calibration Issues

  1. Ensure you're standing still during calibration.
  2. Check that the insole is properly positioned in your shoe.
  3. Try recalibrating in a different location.
  4. If calibration repeatedly fails, contact customer support.

Inaccurate Data

  1. Recalibrate the insole.
  2. Ensure the insole is properly positioned in your shoe.
  3. Check for any physical damage to the insole.

LED Continuously Blinks Blue

  1. Check that Bluetooth is enabled on your smartphone.
  2. Verify the Striv app is open and running.
  3. Try moving your smartphone closer to the insole.

Frequently Asked Questions (FAQ)

What's in the box?

  • x pairs of Striv insoles (depending on your order)
  • Battery pods
  • Striv Pod
  • Foot clips
  • Charging dock + cable
Note: Some backers received sensor-only kits (no black top insoles) — check your order details.

Is there a left and right side for the sensors?

Yes. Look for "L" and "R" on the adapter — this indicates which foot and orientation.

How do I start a run?

  1. Make sure both pods are fully charged and connected.
  2. Open the app → Tap "Start Running" → Wait for both L/R to show as connected.
  3. Tap "Start" → Run → Tap "End Run" to save.

My pod isn't connecting — what should I do?

  • Make sure you've enabled Bluetooth for the Striv App.
  • Check if the blue light is blinking on the battery pod:
    • If not blinking, try charging the battery before using.
    • If charged, make sure it's fully clicked into the adapter.
  • Make sure the sensor adaptor is fully connected and you hear a sound of clicking when you push it in.
  • Avoid twisting or pulling the cable.
  • Try restarting the app and reconnecting via the "Start Running" screen.

If blinking blue and still not connecting, please submit this form with your email and details. Check your emails for updates from our support team.

My calibration doesn't seem to work.

  1. Open "Insole Status" in the app and try recalibrating.
  2. Ensure you're standing still during calibration.
  3. Try unplugging/replugging the adapter and restarting the app.
  4. Check if there was a sound of clicking when you installed the sensor adapter.

When checking calibration:

Sensor calibrated, but no data was received

  1. Ensure you have the latest app version.
  2. Check that your iOS/Android system is updated to the newest version.
  3. Verify the sensor adapter is fully connected with a clicking sound.
  4. Check Insole Status for pressure readings during use.

Please submit this form with details if problem persists.

Can I use the sensors with my own insoles?

Yes — sensor-only kits are designed to go under your existing insoles.

One of my parts is missing or damaged — what now?

Please fill out our After-Sales Service Request form and we'll help resolve the issue.

I'm experiencing software bugs (e.g., elevation, distance error)

Please use our Bug Report Form with detailed information about the issue you're experiencing.

Be sure to include your device model, app version, and steps to reproduce the bug.

Technical Specifications

  • Battery: Rechargeable lithium-ion
  • Battery Life: 15-20 hours of active use
  • Connectivity: Bluetooth Low Energy (BLE)
  • Sensors: Pressure array, IMU (motion), barometric (elevation), temperature
  • Water Resistance: Splash resistant (not waterproof)
  • Temperature Range: -40°C to +85°C (-40°F to +185°F)

Support and Contact

For additional support:

Account Management

To delete your account:

  1. Open the Striv app
  2. Navigate to Personal Settings
  3. Select "Delete Your Account"
Note: Account deletion is permanent and cannot be undone. All associated data will be permanently removed from our systems.

Disclaimer

Medical Disclaimer: The Striv Smart Insole is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or health condition. The information provided by the device and companion app is for informational and recreational purposes only.

Accuracy of Information: While we strive to provide accurate biomechanical data, the measurements and analyses provided by the Striv Smart Insole should not be considered as precise as clinical-grade equipment. Environmental factors, improper calibration, or incorrect usage may affect the accuracy of the data.

Consultation with Healthcare Professionals: Always consult with qualified healthcare professionals regarding any medical questions or concerns. Do not make changes to your exercise routine, footwear, or treatment plans based solely on data from the Striv Smart Insole without consulting appropriate medical professionals.

Assumption of Risk: By using the Striv Smart Insole, you acknowledge and assume all risks associated with physical activity and the use of the device. Striv Technologies is not responsible for any injuries or damages that may occur during use.

Privacy and Data: Please refer to our Privacy Policy for information on how we collect, use, and protect your data. By using the Striv Smart Insole and companion app, you consent to the data practices described in our Privacy Policy.

Product Updates: Specifications, features, and capabilities of the Striv Smart Insole may change with firmware or app updates. This manual represents the product at the time of publication.